Totally Reliable Delivery Service Review: Worth It In 2 Player?

Critics put it in the bottom 7% of all games. Players downloaded it 14 million times. A 2025 update added cross-play and a fifth player, and it sells

Quick answer: A ragdoll physics party game where you control each arm separately and nothing you attempt goes to plan. Critics were brutal, giving it 51 on OpenCritic with 12% recommending it. Players were not: 76% positive on Steam and over 14 million downloads. A major free update in October 2025 added Sandbox Mode, raised the online player cap to five, and brought cross-platform play plus native PS5 and Xbox Series versions. It costs $14.99 and has sold for as little as $1.49.

Totally Reliable Delivery Service review, the ragdoll physics party game with 14 million downloads

Original illustration created for IGGG Guides.

The premise is one sentence long. Deliver the package. The joke is that you control each of your courier's arms independently, in the tradition of Octodad and QWOP, so simply picking up a box is an achievement and getting it into a van is a saga.

Critics took that premise apart. Players took it to fourteen million downloads. Both reactions are reasonable, and which one applies to you depends almost entirely on whether anyone else is in the room.

The widest critic-player gap on this site

Critics rated Totally Reliable Delivery Service 51 while Steam users sit at 76 percent

Original illustration created for IGGG Guides.

MeasureScoreNote
OpenCritic51, "Weak"25 critics, 12% recommend, bottom 7% of all games
Metacritic, PC64The kindest platform
Metacritic, Xbox One / PS463 / 55 
Metacritic, Switch42The lowest score we have recorded for any game on this site
Steam users76% positive"Mostly Positive" across roughly 1,700 reviews
PlayStation Store3.95 / 5Over 4,200 ratings, 59% of them five star

A game in the bottom 7% of everything OpenCritic tracks does not normally hold 76% on Steam. The explanation is in how it gets reviewed versus how it gets played. A critic plays it alone, on deadline, and finds loose controls, thin content and technical rough edges. A group of four plays it on a sofa and finds the loose controls are the joke.

We have seen inversions before, in our Terminator: Resistance review and elsewhere, but nothing this wide. Treat the critic score as a warning about playing solo rather than a verdict on the game.

What it is actually like

Triggers grip with each hand, bumpers raise the matching arm. That is the whole control scheme, and it means lifting a box, climbing a ladder and holding a steering wheel are all the same awkward problem in different clothes. In a vehicle, the hand on the wheel determines which stick steers.

The world is a set of islands scattered with machinery. A forklift that handles beautifully. A helicopter that handles like a grudge. A kart powered by two fire extinguishers with no room for a package, which is the funniest vehicle in it and also completely useless. Drive too fast and the parcel leaves through the window. Hit a manhole cover and you and the van go into orbit.

The honest problems are real. Collision detection loses track of where your feet are and you will get stuck in scenery, which is why a respawn button exists and why you will press it. Playing alone, the novelty runs out in an hour or two.

It changed hands, and then it changed a lot

This is the part missing from every review written at launch, which is all of them.

WhenWhat happened
1 April 2020Launch on Epic, PS4, Xbox One, Switch, iOS and Android. Free to keep on Epic for a week, with 2 million copies claimed within days. Also on Xbox Game Pass
Feb 2021tinyBuild acquires We're Five Games and reveals 14 million downloads
1 April 2021Steam release, after exactly one year of Epic exclusivity
April 2024Atari buys the publishing rights from tinyBuild. It becomes the first release under the relaunched Infogrames label
Aug 2025Free on the Epic Games Store for a second time, 14 to 21 August
22 Oct 2025Major free update. See below
13 Feb 2026Definitive Edition physical release for PS5 and Switch, published by Atari, including all existing DLC

The October 2025 update is substantial, and it targets exactly the things that were broken:

  • Cross-platform multiplayer across PC, PlayStation, Xbox and Switch, with native invites
  • Online player count raised from four to five
  • Sandbox Mode, with everything unlocked and no delivery pressure
  • Native PS5 and Xbox Series X/S versions
  • A complete overhaul of the online session system for stability, plus universal leaderboards, a retry option after deliveries, better vehicle spawns, reduced camera shake and general performance work

A game this old getting a cross-play overhaul and a console generation jump five years after launch is unusual. It happened because a new owner saw something in the download numbers that the review scores never captured.

What it costs, and why you may already own it

Totally Reliable Delivery Service lists at 14.99 dollars and has sold for as little as 1.49

Original illustration created for IGGG Guides.

Check your libraries before buying anything. This game has been given away free on the Epic Games Store twice, in April 2020 and again in August 2025, and it was on Xbox Game Pass at launch. Between those three routes an enormous number of people own it without knowing. The mobile version is also free to download with a one-off unlock.

List price is $14.99 on PC, PlayStation, Xbox and Switch. It discounts to the point of absurdity, with Steam going as low as $1.49 and third-party resellers lower still. A Deluxe Edition bundles the DLC packs, and the separate Atari Attire and Mascot Mayhem packs run about $2.99 each. None of the DLC is required.

Buy, wait or skip

You areVerdictWhy
Playing with friends or familyBuyThis is the entire point of it, and it now supports five players with cross-play
Playing aloneSkipThe critic scores are measuring exactly this experience, and they are not wrong
Playing with young kidsBuyRated E, no real failure states, and the new Sandbox Mode removes the pressure entirely
You bounced off it in 2020ReconsiderCross-play, five players, Sandbox Mode and a rebuilt online system all arrived in October 2025
On SwitchCheck carefullyThe Switch version scored 42. The October update improved things, but it is the weakest platform
Irritated by janky controlsSkipThe jank is the game. There is no mode that removes it

Verdict

A bad single-player game and a very good party game, which is why the scores look the way they do. Alone it is a thin sandbox with loose controls and collision problems, and the 51 on OpenCritic is a fair assessment of that. With four other people and cross-play, it is one of the cheapest ways to make a room laugh. The October 2025 overhaul fixed the online side properly, and at two dollars in a sale the maths is not difficult. Assessed against the current build following the October 2025 update.

Frequently asked questions

How many players does it support?

Five online since the October 2025 update, up from four, with cross-platform play across PC, PlayStation, Xbox and Switch. Local play supports four.

Why are the review scores so low?

Critics largely played it solo, where loose controls, thin content and collision bugs are hard to forgive. OpenCritic sits at 51 with 12% recommending. Players, who mostly play it in groups, rate it 76% positive on Steam.

Do I already own it?

Quite possibly. It was free on the Epic Games Store in April 2020 and again in August 2025, and was on Xbox Game Pass at launch. Check Epic and your Xbox library first.

What did the October 2025 update add?

Sandbox Mode, a player cap raised to five, cross-platform multiplayer, universal leaderboards, a rebuilt online session system, native PS5 and Xbox Series versions, better vehicle spawns and performance work. All free.

Who owns it now?

Atari. Its subsidiary Infogrames bought the publishing rights from tinyBuild in April 2024, making it the first title under the relaunched Infogrames label. We're Five Games remains the developer.

Is there a physical edition?

Yes. The Definitive Edition launched on 13 February 2026 for PS5 and Nintendo Switch, published by Atari, bundling all existing DLC.

How much should I pay?

List is $14.99 but it discounts heavily and often, down to around $1.49 on Steam. There is no reason to pay full price for it.

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